Terms of Use

Welcome to JamHub. These Terms of Use ("Terms") describe the rules for using JamHub — a platform that helps musicians, teachers, studios, venues, and bands find each other and organize jams, rehearsals, lessons, and shows.

By creating an account or using JamHub you agree to these Terms, our Privacy Policy, and our Community Guidelines. If you don't agree, please don't use JamHub.

1. Who can use JamHub

JamHub is for people 18 and older. By creating an account, you confirm you meet that age requirement and that the information you provide is accurate.

2. Your account

You're responsible for what happens on your account. Keep your password secure, don't share your account, and let us know right away if you think your account has been used without your permission.

3. Content you post

You keep ownership of the content you post — profiles, band listings, jam descriptions, media, and messages. You grant JamHub a limited license to host and display that content so the platform can function. Don't post content you don't have the right to share.

4. Intellectual property

The JamHub name, logo, site design, and software are owned by JamHub and protected by copyright and trademark law. You may not copy, resell, scrape, or reverse-engineer the platform. If you believe content on JamHub infringes your copyright, email legal@jamhub.ca with the work, the URL, and proof of ownership; we remove infringing material and can suspend repeat infringers.

5. Paid plans

Some features (like Musician Plus, or professional listings for teachers, studios, and venues) are paid subscriptions. Prices, features, and billing terms are shown on the Pricing page. You can cancel a subscription at any time; it stays active until the end of your current billing period. Fees already paid are non-refundable except where required by law.

6. Bookings and payments between users

Listings help you find teachers, studios, and venues, but all bookings and payments are arranged directly between you and the professional. JamHub does not process booking fees or handle cancellations, and is not a party to any agreement between members.

7. Acceptable use

Don't use JamHub to harass others, post illegal content, spam, scam, or attempt to break the platform. Full details live in our Community Guidelines.

In particular, you agree not to: (a) scrape, crawl, or bulk-download member profiles or listings; (b) attempt to access accounts, data, or systems you are not authorized to use; (c) probe, reverse-engineer, or interfere with JamHub's security or infrastructure; (d) upload malware or content designed to harm other members or their devices; (e) use JamHub to run competing services or resell access; or (f) misrepresent your identity, age, or professional credentials.

8. Termination

We can suspend or close accounts that break these Terms or our Community Guidelines. You can delete your account at any time from your profile settings.

We may also close inactive accounts after an extended period of inactivity (currently defined as no sign-in for 24 months) after giving you notice by email. On termination, your public content is removed; certain records may be retained as described in the Privacy Policy.

9. Disclaimers

JamHub is provided "as is" and "as available." We work hard to keep the platform reliable but do not warrant that it will be uninterrupted, error-free, or that any specific member, listing, or match will meet your expectations. JamHub is not responsible for what happens between members offline — meet safely.

10. Limitation of liability

To the maximum extent permitted by law, JamHub, its owners, and its team are not liable for indirect, incidental, special, or consequential damages, or for lost profits, lost data, or lost opportunities arising from your use of the platform. Our total liability to you for any claim relating to JamHub is limited to the greater of the fees you paid us in the twelve months before the claim, or CAD $100. Nothing in these Terms limits liability that cannot be limited under applicable Quebec or Canadian consumer-protection law.

11. Indemnity

You agree to defend and hold JamHub harmless from claims arising out of content you post, your use of the platform in breach of these Terms, or your dealings with other members offline.

12. Governing law and disputes

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there. Disputes will be brought before the courts of the District of Montreal, Quebec, subject to any mandatory consumer-protection rules that give you the right to sue where you live.

13. Third-party services

JamHub uses third-party services to run parts of the platform, including Stripe (payments), Google (optional sign-in), Resend (email delivery), Cloudflare (edge and DNS), and Lovable Cloud / Supabase (hosting, database, storage). When you interact with those services through JamHub, their own terms and privacy policies also apply. JamHub is not responsible for the content, availability, or practices of third-party sites we may link to.

14. Feedback

If you send us ideas, suggestions, or feature requests, you grant JamHub a perpetual, worldwide, royalty-free license to use them without obligation to you. We appreciate the input and won't use your name in connection with it without your permission.

15. Notifications

We send account, security, and service notifications to the email address on your account. Some notifications (like password resets, security alerts, and important changes to these Terms) are required and can't be turned off while your account is active. Marketing emails are opt-in and can be turned off at any time from your profile settings.

16. Beta features

We sometimes release features labelled "beta," "preview," or "experimental." They may change, break, or be removed without notice and are provided without any warranty. Don't rely on beta features for anything critical.

17. Force majeure

JamHub is not liable for delays or failures caused by events beyond our reasonable control, including outages at our hosting or email providers, network failures, natural disasters, government actions, or labour disruptions.

18. Assignment

You may not transfer these Terms or your account to anyone else without our written consent. We may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, or sale of assets; we will give you notice if that happens.

19. Entire agreement and waiver

These Terms, together with the Privacy Policy and Community Guidelines, are the entire agreement between you and JamHub about the platform. If we don't enforce a right immediately, that's not a waiver of the right.

20. Changes

We'll update these Terms as JamHub evolves and will note the "last updated" date and version at the top of this page. Material changes will be flagged in-app or by email. Continued use after changes means you accept the update.

21. Severability

If any part of these Terms is found unenforceable, the rest stays in force.

22. Contact

Questions about these Terms? Email legal@jamhub.ca. General questions: hello@jamhub.ca.